laki91 Privacy Policy

This Privacy Policy ("Policy") describes how laki91 ("laki91", "the Platform", "we", "us", "our") collects, processes, stores, and protects personal data belonging to individuals ("you", "your", "the Player") who access or use the laki91 online gaming platform at laki91.com and all associated services.

laki91 is committed to handling your personal data with transparency, integrity, and in full accordance with applicable data protection principles. This Policy applies to all current and former registered Players, to individuals who have submitted registration applications that were not completed, and to all visitors to the laki91 platform regardless of whether they hold a registered account.

By registering an account on laki91 or by continuing to use the platform after the effective date of this Policy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must discontinue use of the platform immediately.

This Policy should be read in conjunction with the laki91 Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the platform.

For the purposes of this Privacy Policy, laki91 acts as the data controller in respect of all personal data collected from Players and platform visitors. As the data controller, laki91 determines the purposes for which personal data is processed and the means by which such processing takes place.

All data protection enquiries, subject access requests, and privacy-related complaints should be directed to the laki91 data protection contact as described in Section 13 of this Policy. laki91 will respond to all legitimate privacy enquiries within thirty (30) calendar days of receipt.

laki91 collects only the personal data that is necessary and proportionate for the purposes described in Section 5 of this Policy. The categories of personal data we collect are set out in the table below:

laki91 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (except where required for identity verification), or data concerning health conditions beyond what is voluntarily disclosed in a responsible gaming context. If you voluntarily disclose such data to our support team, it will be handled with the highest level of confidentiality and used solely for the purpose for which it was shared.

laki91 collects personal data through the following means:

• Direct collection: Data you provide when completing the laki91 registration form, submitting KYC documents, making deposit or withdrawal requests, contacting customer support, responding to surveys, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the laki91 platform, through cookies, server logs, pixel tags, and similar tracking technologies as described in Section 8.
• Third-party payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners when you conduct financial transactions on the platform.
• Identity verification services: Data received from third-party KYC and AML screening providers where laki91 employs such services to verify your identity and screen against sanctions and politically exposed persons (PEP) lists.
• Fraud prevention services: Device fingerprinting and risk scoring data received from fraud detection service providers engaged by laki91 to protect the integrity of the platform.

laki91 processes your personal data only where there is a clear, legitimate purpose and a valid legal basis for doing so. The primary purposes for which laki91 processes personal data are set out below:

• Account creation and management: To register your account, verify your identity, maintain your account balance, and provide you with access to all laki91 services. Legal basis: performance of a contract.
• Payment processing: To process deposits and withdrawals in PKR via your chosen payment method and to maintain accurate financial records. Legal basis: performance of a contract and legal obligation.
• KYC and AML compliance: To verify your identity, confirm your age (21+), screen against financial crime watchlists, and comply with applicable anti-money laundering and counter-terrorism financing obligations. Legal basis: legal obligation.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling, to apply responsible gaming tools requested by Players, and to fulfil any duty of care obligations. Legal basis: legitimate interest and legal obligation.
• Platform security and fraud prevention: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in the laki91 Terms & Conditions. Legal basis: legitimate interest.
• Customer support: To respond to enquiries, resolve disputes, and maintain records of communications for quality assurance purposes. Legal basis: performance of a contract and legitimate interest.
• Marketing communications: To send you information about laki91 promotions, bonuses, and new features — only where you have given explicit consent. Legal basis: consent. You may withdraw consent at any time.
• Platform improvement: To analyse usage patterns, improve user experience, develop new features, and conduct internal research and analytics. Legal basis: legitimate interest.
• Legal compliance: To comply with applicable laws, regulations, court orders, and requests from competent authorities. Legal basis: legal obligation.

laki91 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, and to defend against potential legal claims. The general retention periods applied by laki91 are as follows:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable financial regulations.
• KYC documents: Retained for the duration of the account relationship and for five (5) years following account closure or the completion of the KYC process, whichever is later.
• Gaming activity data: Retained for the duration of the account relationship and for three (3) years following account closure.
• Support communications: Retained for three (3) years from the date of the final communication in each support thread.
• Marketing preference records: Retained for three (3) years from the date of the last recorded preference update or opt-out.
• Technical and usage data (logs): Retained for twelve (12) months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with laki91's internal data disposal procedures. Anonymised, aggregated data that can no longer be linked to any individual may be retained indefinitely for analytical and statistical purposes.

laki91 does not sell, rent, or trade your personal data to third parties. laki91 may share your personal data with carefully selected third parties only in the circumstances and for the purposes described below:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners receive the financial data necessary to process your deposit and withdrawal transactions. These providers act as independent data controllers in respect of their own processing activities and are subject to their own privacy policies.
• KYC and identity verification providers: Third-party identity verification and AML screening services receive identity and document data where required to complete the verification process. All such providers are contractually bound to process data only for specified purposes and to maintain appropriate security standards.
• Fraud prevention and security providers: Device fingerprinting, risk scoring, and fraud detection service providers receive technical and behavioural data for the purpose of detecting and preventing prohibited conduct on the platform.
• Game software providers: Third-party game studios and live casino operators whose titles are available on laki91 may receive anonymised game session data for the purposes of game performance monitoring and RTP verification.
• IT infrastructure and hosting providers: Cloud hosting, database management, and content delivery network (CDN) providers who support the technical operation of the laki91 platform. All such providers are contractually bound by data processing agreements.
• Legal and regulatory authorities: laki91 will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by law, regulation, or valid legal process, or where laki91 reasonably believes such disclosure is necessary to protect the safety of any person or to prevent or detect criminal activity.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by laki91, subject to professional confidentiality obligations.

laki91 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather the technical and usage data described in Section 3. The categories of cookies used by laki91 are as follows:

• Strictly necessary cookies: Required for the platform to function correctly. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, display preferences, and responsible gaming configurations. Disabling these cookies will affect your personalised experience on the platform.
• Analytics cookies: Used to collect anonymised data about how Players interact with the platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve the platform and is not linked to any identifiable individual.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent activity, multi-accounting, and automated bot access. These cookies form part of laki91's technical security infrastructure.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies may prevent you from accessing the laki91 platform or certain features thereof. laki91 does not use third-party advertising or behavioural tracking cookies for the purpose of serving targeted advertisements to Players on external platforms.

laki91 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the laki91 platform.
• Encryption at rest for sensitive personal and financial data stored in laki91 databases.
• Role-based access controls ensuring that laki91 staff can only access personal data to the extent required by their specific job function.
• Multi-factor authentication requirements for all laki91 administrative and operational system access.
• Regular security vulnerability assessments and penetration testing of platform infrastructure.
• Comprehensive audit logging of all access to personal data by internal systems and personnel.
• Staff training on data protection obligations and information security best practices.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, laki91 will notify affected individuals without undue delay after becoming aware of the breach, and will take all reasonable steps to mitigate its impact.

As a Player whose personal data is processed by laki91, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact laki91 using the details provided in Section 13. laki91 will respond to all rights requests within thirty (30) calendar days:

Please note that certain rights are subject to exceptions and may be limited where laki91 is required to retain or continue processing data to comply with legal obligations, to defend against legal claims, or to fulfil contractual obligations to you as a Player. laki91 will explain any such limitations clearly when responding to your rights request.

laki91 employs age verification controls at registration and during the KYC process to prevent access by individuals under the age of 21. If laki91 becomes aware or has reasonable grounds to suspect that personal data has been collected from a person under 21, we will take immediate steps to delete that data and permanently close the associated account.

If you are a parent or guardian and believe that your child has registered on or otherwise accessed the laki91 platform, please contact us immediately using the details in Section 13. We will investigate and act on all such reports without delay. For guidance on protecting young people from accessing gambling platforms, please refer to our Responsible Gaming page.

laki91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The "Effective Date" at the top of this document indicates when the current version came into force.

Where material changes are made to this Policy — that is, changes that significantly affect the way your personal data is collected, used, or shared — laki91 will notify registered Players by displaying a prominent notice on the platform homepage or by sending a notification to your registered email address or mobile number prior to the changes taking effect.

For minor or administrative changes that do not materially affect your data rights, laki91 will update the Policy and revise the Effective Date without individual notice. We encourage you to review this Privacy Policy periodically to stay informed of how laki91 protects your personal data. Your continued use of the platform after the Effective Date of any updated Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by laki91, please contact our data protection team through the following channel. We are committed to resolving all privacy-related enquiries promptly and transparently:

When submitting a privacy-related request, please include your registered account username, a clear description of your request or concern, and any relevant reference details. This will help us locate your data and respond to your request as efficiently as possible within our thirty (30) day response commitment.